Patient Services Specialist – Clinic Front Desk

US Oncology Network-wide Career Opportunities; Bedford (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

The US Oncology Network's Texas Oncology clinic in Bedford, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. This full-time role offers standard weekday hours (Mon-Fri, 8:30a-5:00p) and a level-1, level-2, or Sr track based on experience.

You will greet patients, register and schedule, collect co-pays, screen calls, and coordinate with clinical staff while maintaining confidentiality and HIPAA compliance.

Qualifications

• High school diploma or equivalent required; receptionist experience preferred.
• Proficiency with computer systems and Microsoft Office applications.
• Successful completion of required e-learning courses within 90 days.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Registers and schedules appointments; collects co-pays and balances.
• Answers and routes routine questions; relays messages to clinical staff.
• Schedules follow-up appointments and provides directions and details.
• Maintains confidentiality and HIPAA compliance in patient records.

Skills

Receptionist experience

Microsoft Office

Communication skills

Education

High school diploma

Tools

Outlook

Excel

Word

Job description

The US Oncology Network's Texas Oncology clinic in Bedford, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. This full-time role offers standard weekday hours (Mon-Fri, 8:30a-5:00p) and a level-1, level-2, or Sr track based on experience.

You will greet patients, register and schedule, collect co-pays, screen calls, and coordinate with clinical staff while maintaining confidentiality and HIPAA compliance.