Oncology Patient Services Coordinator – Front Desk & Scheduling

US Oncology Inc.; Bedford (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Texas Oncology is seeking a Patient Services Coordinator to join the Medical Oncology Department at the Bedford clinic. This full-time role greets patients, registers and schedules appointments, and handles calls and messages between patients and clinical staff.

The ideal candidate has a high school diploma, receptionist experience, and proficiency with Microsoft Office. The position requires adherence to confidentiality and medical office procedures, with standard weekday hours.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner and checks in patients.
• Provides and explains paperwork for patients to complete prior to examinations and files forms.
• Answers and routes routine questions; takes thorough messages and relays to appropriate staff.
• Schedules returning appointments and provides details (time, location, directions) to patients.
• Notes cancellations or reschedules; informs staff and updates patient chart where needed.
• Maintains office areas and supplies, ensures confidentiality and HIPAA compliance.

Skills

Reception experience

Customer service

MS Office proficiency

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office

Job description

Texas Oncology is seeking a Patient Services Coordinator to join the Medical Oncology Department at the Bedford clinic. This full-time role greets patients, registers and schedules appointments, and handles calls and messages between patients and clinical staff.

The ideal candidate has a high school diploma, receptionist experience, and proficiency with Microsoft Office. The position requires adherence to confidentiality and medical office procedures, with standard weekday hours.