Patient Services Coordinator — Clinic Front Desk & Scheduling

Texas Oncology; Bedford (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Texas Oncology in Bedford, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. The role involves greeting patients, scheduling appointments, handling calls, collecting payments, and maintaining patient records in a compliant, confidential manner.

This full-time position offers a Monday–Friday schedule (8:30 a.m. – 5:00 p.m.) with opportunities for leveling up to Level 1, 2, or Senior based on experience.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must complete required e-learning courses within 90 days of occupying position.
• 18 months front medical office receptionist experience with insurance forms and scheduling software required.
• 5 years front medical office receptionist experience for Senior level.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients efficiently.
• Answers, screens, and directs calls; relays messages between patients and staff.
• Collects co-pays, balances, and provides receipts.
• Maintains patient charts and confidentiality in line with HIPAA.
• Provides general administrative support and maintains lobby area.
• Schedules returning appointments and communicates details to patients.

Skills

Receptionist experience

Microsoft Office proficiency

Medical office experience

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Texas Oncology in Bedford, TX is seeking a Patient Services Coordinator to support the Medical Oncology Department. The role involves greeting patients, scheduling appointments, handling calls, collecting payments, and maintaining patient records in a compliant, confidential manner.

This full-time position offers a Monday–Friday schedule (8:30 a.m. – 5:00 p.m.) with opportunities for leveling up to Level 1, 2, or Senior based on experience.