Patient Services Specialist — Caring, Detail-Driven Scheduling

See Vision Eye Institute; Lake Worth (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Health savings account

Paid time off

Job summary

See Vision Eye Institute in Lake Worth, FL seeks a Patient Services Specialist to manage the patient journey end to end, including scheduling, insurance verification, and prior authorizations. You will coordinate referrals and ensure patients are prepared before arrival, serving as the bridge between patients, the clinical team, and insurance providers.

No medical experience required; we value energy, warmth, and problem-solving.

Qualifications

• Warm, outgoing, and genuinely people-focused.
• Detail-oriented with ability to manage competing priorities.
• Strong communicator in person, on the phone, and in writing.
• Experience in customer service, retail, or hospitality strongly considered.

Responsibilities

• Manage clinic and surgical scheduling end to end.
• Verify insurance eligibility and obtain prior authorizations.
• Coordinate referrals and ensure patients are prepared before arrival.
• Serve as the link between patients, our clinical team, and insurance companies.

Skills

People-focused

Detail-oriented

Strong communicator

Customer service experience

EMR systems

Tools

EMR systems

Job description

See Vision Eye Institute in Lake Worth, FL seeks a Patient Services Specialist to manage the patient journey end to end, including scheduling, insurance verification, and prior authorizations. You will coordinate referrals and ensure patients are prepared before arrival, serving as the bridge between patients, the clinical team, and insurance providers.

No medical experience required; we value energy, warmth, and problem-solving.