Vision Clinic Scheduling Coordinator — Patient Care First

Bridgeview Eye Partners; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage based upon经验

Benefits, including Medical, Dental, 4

Job summary

Bridgeview Eye Partners in Fort Wayne, IN is seeking a Scheduling Coordinator to be the first point of contact for patients. In a call center/medical office setting, you’ll greet visitors, answer calls, and help schedule appointments with care and accuracy.

You will follow up on missed or cancelled appointments, educate patients about their visits and insurance, enter demographics into the EHR, and support the exam staff to keep the schedule running smoothly.

Qualifications

• High school diploma or equivalent required.
• Excellent communication skills in person, by phone, and in writing.
• Strong organizational skills and attention to detail.
• Dependable, self-motivated, proactive, and adaptable in a fast-paced environment.

Responsibilities

• Greet patients in a friendly, professional manner and manage phone communications.
• Follow up on missed or cancelled appointments and triage patient needs to schedule appropriately.
• Educate patients on their appointments and insurance eligibility.
• Collect and enter accurate patient demographic data into our electronic health record.
• Support exam staff by recognizing the exam process and recording details accurately.
• Optimize schedules and help the practice run efficiently.
• Maintain a high standard of service and quality care with every patient interaction.

Skills

Excellent communication

Strong organizational skills

Dependable

Proactive

Adaptable

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Bridgeview Eye Partners in Fort Wayne, IN is seeking a Scheduling Coordinator to be the first point of contact for patients. In a call center/medical office setting, you’ll greet visitors, answer calls, and help schedule appointments with care and accuracy.

You will follow up on missed or cancelled appointments, educate patients about their visits and insurance, enter demographics into the EHR, and support the exam staff to keep the schedule running smoothly.