Patient Services Specialist — Bonus Eligible

Summit Health Management; Bend (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401k savings plan

Job summary

VillageMD is seeking a Patient Service Representative to greet patients, schedule appointments, process payments, verify insurance, and support the registration process across multiple locations. You will maintain patient flow, handle self-pay entries, and provide friendly, accurate information while navigating multiple apps.

The ideal candidate has high school or GED, strong communication skills, and can adapt to various office workflows; prior medical office experience is a plus; this role

Qualifications

• High School Graduate/GED / Equivalent required.
• Associate’s Degree preferred.
• 0-1 years’ experience; 2-4 years’ experience preferred; English communication required.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Schedules appointments and tests, and enters orders as required.
• Answers phones, collects payments, issues receipts, and posts payments.
• Verifies insurance and demographics, and updates patient information.
• Explains forms and obtains signatures as needed.
• Assists with workflow and dashboards; supports multiple locations.

Education

High School Graduate/GED / Equivalent

Associate’s Degree

Job description

VillageMD is seeking a Patient Service Representative to greet patients, schedule appointments, process payments, verify insurance, and support the registration process across multiple locations. You will maintain patient flow, handle self-pay entries, and provide friendly, accurate information while navigating multiple apps.

The ideal candidate has high school or GED, strong communication skills, and can adapt to various office workflows; prior medical office experience is a plus; this role