Patient Services Specialist: Bilingual Incentive Eligible

Tillamook County; Tillamook (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Tillamook County Health and Human Services seeks a Patient Services Specialist to provide front desk support, patient registration, scheduling, and coordination between patients and staff. This role requires knowledge of EPIC EHR, HIPAA compliance, insurance verification, and compassionate customer service, with the ability to handle sensitive information.

A high school diploma and two years of healthcare administration experience are required; the position is full-time, Monday–Friday, 40 hours

Qualifications

• High school diploma or equivalent.
• Two years of experience in healthcare administration, patient registration, scheduling, or a related field.

Responsibilities

• Act as registration staff for all healthcare providers in the office.
• Schedule and register patients for upcoming and same-day appointments.
• Verify patient insurance, update demographic information, and process HIPAA documentation.
• Assist patients with financial aid applications and eligibility.
• Contact patients to confirm appointments and reduce no-shows.
• Maintain and update the EPIC EHR system.
• Provide compassionate customer service and crisis support as needed.

Job description

Tillamook County Health and Human Services seeks a Patient Services Specialist to provide front desk support, patient registration, scheduling, and coordination between patients and staff. This role requires knowledge of EPIC EHR, HIPAA compliance, insurance verification, and compassionate customer service, with the ability to handle sensitive information.

A high school diploma and two years of healthcare administration experience are required; the position is full-time, Monday–Friday, 40 hours