Patient Services Specialist – $6K Annual Bonus

Summit Health Management; Bend (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Annual bonus up to $6,000

Job summary

VillageMD is seeking a Patient Service Representative to greet patients, schedule appointments, handle payments, and verify insurance, ensuring smooth registration and patient flow. The role emphasizes strong customer service and accurate data management in a fast-paced environment.

The position offers an annual bonus up to $6,000 and requires excellent communication skills, basic computer proficiency, and the ability to work across multiple office locations.

Qualifications

• Greeting patients and families in a professional manner.
• Scheduling appointments and tests accurately and efficiently.
• Handling cash payments, receipts and posting payments.
• Verifying insurance and updating patient information with accuracy.

Responsibilities

• Greet patients and families; direct to the appropriate person.
• Answer phones promptly and address caller needs.
• Schedule appointments and tests per guidelines; use waitlists when applicable.
• Collect payments, issue receipts, reconcile daily totals, and prepare deposits.
• Maintain patient flow and excellent customer service across locations.

Skills

Customer service

Cash handling

Phone etiquette

Education

High School Diploma or GED

Associate degree preferred

Job description

VillageMD is seeking a Patient Service Representative to greet patients, schedule appointments, handle payments, and verify insurance, ensuring smooth registration and patient flow. The role emphasizes strong customer service and accurate data management in a fast-paced environment.

The position offers an annual bonus up to $6,000 and requires excellent communication skills, basic computer proficiency, and the ability to work across multiple office locations.