Patient Services Specialist

Cayugahealth; Town of Ithaca (NY); Hybrid; USD 2,480,000 - 3,168,000; Full time

Job summary

Cayuga Health is seeking a Patient Services Representative for Cayuga Primary Care Ithaca Mall in Ithaca, NY. The role involves supporting physicians and staff with both clinical and clerical tasks, including front-desk duties and patient care coordination.

The position requires a high school diploma or equivalent, strong time management, and proficient computer skills. Experience with Medent and Microsoft Office is preferred; on-site shift hours are listed and pay ranges from $18.50 to $23.00

Qualifications

• Ability to schedule patient appointments and manage multiple tasks.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures or testing; send orders.
• Take messages and triage phone calls.

Skills

Scheduling

Time management

Computer skills

Education

High school diploma or equivalent

College-level healthcare education (preferred)

Tools

Medent

Microsoft Office

Job description

Cayuga Health is seeking a Patient Services Representative for Cayuga Primary Care Ithaca Mall in Ithaca, NY. The role involves supporting physicians and staff with both clinical and clerical tasks, including front-desk duties and patient care coordination.

The position requires a high school diploma or equivalent, strong time management, and proficient computer skills. Experience with Medent and Microsoft Office is preferred; on-site shift hours are listed and pay ranges from $18.50 to $23.00