Patient Services Specialist — $2,500 Commitment Bonus

Duke Clinical Research Institute; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commitment bonus

Job summary

Duke Pulmonary of Raleigh is seeking a Patient Service Associate to coordinate daily clinic preparation, patient check-in/out, charge posting, and appointment scheduling. This role involves patient service, message distribution, and referrals management.

Responsibilities include preparing for visits, managing charts and records, checking in patients, and explaining billing policies in alignment with practice procedures.

Qualifications

• Knowledge of basic grammar and mathematical principles normally acquired through high school education.
• Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
• Experience in effectively coordinating multiple tasks or activities.

Responsibilities

• Prepare for clinic visits by reviewing next-day patients and completing next-day preparation activities.
• Enter pre-visit orders and prepare new patient charts; collect and manage charts, records, and cash bags.
• Check-in patients upon arrival and verify demographic data in the system.
• Educate patients on required forms and obtain signatures as required by policy.
• Post co-payments and balances; process and file insurance cards as indicated.

Skills

Patient communication

Multitasking

Basic math

Basic grammar

Education

High school diploma

Tools

Maestro Care

Job description

Duke Pulmonary of Raleigh is seeking a Patient Service Associate to coordinate daily clinic preparation, patient check-in/out, charge posting, and appointment scheduling. This role involves patient service, message distribution, and referrals management.

Responsibilities include preparing for visits, managing charts and records, checking in patients, and explaining billing policies in alignment with practice procedures.