Patient Services & Care Coordination Specialist

GenesisCare USA; Florida; On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in the United States is seeking a Patient Services Specialist to ensure high-quality administrative support for patients and physicians. This role involves handling patient inquiries, scheduling appointments, and maintaining accurate patient records. Ideal candidates should have a high school diploma and experience in a busy, customer-focused environment, preferably in healthcare. Strong organizational and communication skills are essential. The position offers a collaborative working environment and requires flexibility to travel between centers.

Qualifications

• Demonstrated ability in an administrative role within a busy, customer focused environment.
• Strong organization and communication skills to liaise with both internal and external stakeholders.
• Knowledge of patient billing systems and related funding mechanisms.

Responsibilities

• Provide administrative support to staff and patients to ensure high-quality service.
• Monitor patient flow and react to feedback to maintain service expectations.
• Schedule physician appointments and maintain patient records accurately.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A leading healthcare provider in the United States is seeking a Patient Services Specialist to ensure high-quality administrative support for patients and physicians. This role involves handling patient inquiries, scheduling appointments, and maintaining accurate patient records. Ideal candidates should have a high school diploma and experience in a busy, customer-focused environment, preferably in healthcare. Strong organizational and communication skills are essential. The position offers a collaborative working environment and requires flexibility to travel between centers.