Patient Services Pro - Clinic Front Desk & Scheduling

Cedars-Sinai; California (MD); On-site; USD 29,329 - 45,460; Full time

Job summary

A leading healthcare provider in California is seeking a Patient Service Rep to ensure excellent patient relations and manage appointment scheduling. This role requires strong communication skills and the ability to handle patient queries effectively. Ideal candidates should have at least two years of experience in a similar outpatient medical office setting. The role offers a base pay range of $21.29 to $33.00, with a focus on delivering outstanding patient service and managing patient demographics accurately.

Qualifications

• Two years of experience as a Patient Service Rep in an outpatient medical office.
• Ability to manage patient care flow and resolve issues efficiently.
• Strong administrative knowledge to explain policies and procedures.

Responsibilities

• Provide outstanding customer service through effective intake of patient calls.
• Schedule appointments and manage patient registration processes.
• Collect co-payments and reconcile payments while ensuring data accuracy.

Skills

Customer service excellence

Appointment scheduling

Patient registration

Telecommunication accuracy

Education

High school diploma or GED

Job description

A leading healthcare provider in California is seeking a Patient Service Rep to ensure excellent patient relations and manage appointment scheduling. This role requires strong communication skills and the ability to handle patient queries effectively. Ideal candidates should have at least two years of experience in a similar outpatient medical office setting. The role offers a base pay range of $21.29 to $33.00, with a focus on delivering outstanding patient service and managing patient demographics accurately.