Patient Services Specialist

Hugh Chatham Memorial Hospital; Olympia Fields (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Total rewards program

Health and welfare benefits

Retirement plans

Job summary

Advocate Medical Group in Olympia Fields, IL, seeks a Patient Service Representative to support providers and patients, ensuring a seamless, compassionate experience. The role emphasizes high‑quality service, accurate scheduling and billing, and solid teamwork in a fast‑paced ambulatory setting.

Candidates should have a high school diploma and 1–2 years in customer service, with strong communication skills and reliability to handle diverse patient interactions.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of related customer service experience desired.
• Experience handling difficult callers/customers/patients is preferred.

Responsibilities

• Provide efficient, high‑quality patient services at appointments or inquiries.
• Enter billing information at time of service and follow up on missing data.
• Maintain accurate and timely medical records within the practice.

Skills

Customer service

Communication

Reliability

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Olympia Fields, IL, seeks a Patient Service Representative to support providers and patients, ensuring a seamless, compassionate experience. The role emphasizes high‑quality service, accurate scheduling and billing, and solid teamwork in a fast‑paced ambulatory setting.

Candidates should have a high school diploma and 1–2 years in customer service, with strong communication skills and reliability to handle diverse patient interactions.