Ambulatory Care Patient Services Specialist

Advocate Health Care; Park Ridge (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Advocate Medical Group in Park Ridge, IL is seeking a Patient Service Representative to support providers, engage with patients, and promote a seamless, compassionate experience every day.

You will interact with patients for appointments, test information, bills and charges, and referrals; assist with scheduling; and ensure accurate data entry in billing and medical records.

Schedule: Monday–Friday, 8:30 am–5:00 pm, with a high-volume, team-focused ambulatory care environment.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult caller/patients.

Responsibilities

• Provide high-quality service to patients arriving for appointments or calling for information.
• Process billing information at time of service and follow up on missing data.
• Maintain accurate and timely medical records per clinic standards.

Skills

Customer service

Communication

Patient interaction

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Park Ridge, IL is seeking a Patient Service Representative to support providers, engage with patients, and promote a seamless, compassionate experience every day.

You will interact with patients for appointments, test information, bills and charges, and referrals; assist with scheduling; and ensure accurate data entry in billing and medical records.

Schedule: Monday–Friday, 8:30 am–5:00 pm, with a high-volume, team-focused ambulatory care environment.