Patient Services Secretary — Diagnostic Imaging

Beth Israel Lahey Health; Amesbury, Northern (MA, KY); Hybrid; USD 26,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health is seeking a friendly receptionist to greet patients arriving for diagnostic testing and provide essential clerical support in a fast-paced environment. You will verify patient identification, share directions, answer calls, take messages, and input information into the computer order entry fields (Meditech) with accuracy.

Strong customer service, organizational skills, and the ability to multitask are required.

Qualifications

• Must be a high school graduate.
• Good customer service skills.
• Proficiency in Microsoft Word, Excel, and Outlook. Familiarity with Meditech registration module.

Responsibilities

• Greets patients in a courteous and helpful manner and verifies patient identification.
• Provides patients with instructions for signatures and changing rooms as needed.
• Answers patient questions and routes them to the appropriate staff when needed.

Skills

Verbal communication

Written communication

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Meditech

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking a friendly receptionist to greet patients arriving for diagnostic testing and provide essential clerical support in a fast-paced environment. You will verify patient identification, share directions, answer calls, take messages, and input information into the computer order entry fields (Meditech) with accuracy.

Strong customer service, organizational skills, and the ability to multitask are required.