Radiology Administrative Support Specialist

Beth Israel Lahey Health; Winchester (MA); On-site; USD 26,000 - 34,000; Full time

Job summary

Beth Israel Lahey Health in Winchester, MA is seeking an administrative support team member for the Radiology Services. The role supports the department by maintaining electronic medical records, greeting patients, and coordinating administrative tasks to ensure smooth patient throughput.

You will handle phones, process orders in the EMR, escort patients, and provide non-clinical assistance to improve patient satisfaction. Strong English communication and data-entry accuracy are essential.

Qualifications

• High School Diploma or equivalent.
• At least one year experience in an administrative support role in a patient care setting.
• Must read, write and communicate effectively in English.

Responsibilities

• Provides administrative support for the department so clinical staff can focus on patient care.
• Greets patients and visitors and assists with information to improve throughput.
• Answers the phone, directs calls, and takes messages for timely responses.
• Processes orders in the electronic medical record system and seeks clarification when needed.
• Performs non-clinical tasks to support patient satisfaction and department operations.
• Maintains patient demographics and data entry accuracy to support care delivery.

Skills

English proficiency

Customer service

Keyboard skills

Basic computer knowledge

Education

High School Diploma

Job description

Beth Israel Lahey Health in Winchester, MA is seeking an administrative support team member for the Radiology Services. The role supports the department by maintaining electronic medical records, greeting patients, and coordinating administrative tasks to ensure smooth patient throughput.

You will handle phones, process orders in the EMR, escort patients, and provide non-clinical assistance to improve patient satisfaction. Strong English communication and data-entry accuracy are essential.