Radiology Admin Assistant – Patient Care Support

Beth Israel Lahey Health; United States; On-site; USD 26,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health's radiology department is seeking an administrative support specialist who helps clinicians by maintaining accurate electronic medical records, greeting patients and families, and coordinating non-clinical tasks to support smooth patient flow.

In this role you will answer calls, route information, schedule urgent/stat exams with ordering providers, and ensure timely data entry and documentation, while upholding confidentiality and high-quality service.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of administrative support experience in a patient care setting.
• Basic computer knowledge; read, write and communicate effectively in English; strong customer service and keyboard skills.

Responsibilities

• Provide administrative support to enable clinical staff to focus on patient care.
• Greet patients and visitors in a respectful, empathetic manner.
• Answer telefo nes, route questions, and pass messages promptly.
• Process orders in the electronic medical record and paper systems.
• Direct patients to locations and provide clear directions.
• Coordinate patient throughput and support department operations.
• Enter patient demographics and other data into the system.
• Assist with scheduling, exam prep instructions, and scheduling questionnaires.

Skills

English communication

Customer service

Keyboard skills

Basic computer knowledge

Education

High School diploma

Job description

Beth Israel Lahey Health's radiology department is seeking an administrative support specialist who helps clinicians by maintaining accurate electronic medical records, greeting patients and families, and coordinating non-clinical tasks to support smooth patient flow.

In this role you will answer calls, route information, schedule urgent/stat exams with ordering providers, and ensure timely data entry and documentation, while upholding confidentiality and high-quality service.