Radiology Administrative Concierge

Winchester Hospital; United States; On-site; USD 26,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Radiology Department Administrative Support professional to handle clerical tasks, EMR data entry, and patient reception.

You will greet patients, manage non-clinical inquiries, schedule exams, process orders in the EMR, and assist with patient throughput while maintaining confidentiality and accuracy. Experience in healthcare admin preferred; High School diploma required.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of administrative support experience in a patient care setting preferred.
• Must read, write and communicate effectively in English with patients and hospital staff.

Responsibilities

• Provide non-clinical support to improve patient satisfaction and department operations.
• Greet patients and visitors promptly and empathetically.
• Answer phones, direct calls, take messages and pass on information.
• Enter patient demographics into the EMR and process orders.
• Coordinate patient transport and schedule urgent/stat exams with ordering providers.

Skills

Basic computer knowledge

Customer service

Communication skills

English fluency

Keyboard skills

Education

High School Diploma or equivalent

Tools

EMR system

Job description

Beth Israel Lahey Health is seeking a Radiology Department Administrative Support professional to handle clerical tasks, EMR data entry, and patient reception.

You will greet patients, manage non-clinical inquiries, schedule exams, process orders in the EMR, and assist with patient throughput while maintaining confidentiality and accuracy. Experience in healthcare admin preferred; High School diploma required.