Radiology Administrative Specialist – Enhancing Patient Care

Anna Jaques Hospital; Winchester (MA); On-site; USD 26,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Support Specialist for Winchester Hospital Imaging Services. The role supports the radiology team, maintains electronic medical records, greets patients, and assists with non-clinical tasks to improve patient throughput and satisfaction.

Responsibilities include answering phones, processing orders in the EMR, directing patients, and coordinating waiting-area services. Requires strong English communication and customer service skills.

Qualifications

• High school diploma or equivalent required.
• At least one year of administrative support experience in a patient care setting preferred.
• Must read, write and communicate effectively in English with patients and hospital staff.

Responsibilities

• Provide administrative support to the radiology department to help clinicians focus on patient care.
• Greet patients and visitors; answer questions and direct them to appropriate locations.
• Process orders in the electronic medical record; assist with non-clinical tasks to improve patient flow.
• Answer phones, relay messages, and provide general information about the hospital.
• Assist with patient transport coordination and waiting area comfort measures.
• Support scheduling, documentation, and data entry as directed by supervisor.

Skills

Basic computer knowledge

English proficiency

Customer service

Keyboard skills

Education

High School Diploma or equivalent

Job description

Beth Israel Lahey Health is seeking an Administrative Support Specialist for Winchester Hospital Imaging Services. The role supports the radiology team, maintains electronic medical records, greets patients, and assists with non-clinical tasks to improve patient throughput and satisfaction.

Responsibilities include answering phones, processing orders in the EMR, directing patients, and coordinating waiting-area services. Requires strong English communication and customer service skills.