Patient Services & Scheduling Specialist (PT Office)

Tier 1 Institute; Germantown, Northern (TN, KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HRA Option

Flexible Spending Account

Life Insurance

Long-Term Disability

Disability Insurance

401(k) Plan Matching + Profit Sharing

Paid Time Off

Job summary

Campbell Clinic in Germantown, TN is seeking a part-time Business Services Specialist (Float) to provide excellent customer service related to scheduling patient care. You will act as a liaison between patients and staff and support the Physical Therapy team.

Responsibilities include scheduling appointments, managing the phone system, assisting with insurance questions, collecting payments, and entering patient intake forms within Athena.

Qualifications

• Provides excellent customer service related to scheduling patient care.
• Acts as a liaison between patients and staff.
• Requires basic computer literacy.

Responsibilities

• Schedules appointments for physical therapy.
• Manages phone system and messages for the PT.
• Greets visitors and directs them appropriately.
• Handles patient intake forms and billing processes.
• Collects co-pays and balances.
• Ensures insurance eligibility and benefits are verified.

Skills

Customer service

Scheduling

Phone communication

Billing

Education

High School Diploma or GED

Tools

Athena

Job description

Campbell Clinic in Germantown, TN is seeking a part-time Business Services Specialist (Float) to provide excellent customer service related to scheduling patient care. You will act as a liaison between patients and staff and support the Physical Therapy team.

Responsibilities include scheduling appointments, managing the phone system, assisting with insurance questions, collecting payments, and entering patient intake forms within Athena.