Physical Therapy Front Desk & Scheduling Specialist

Campbell Clinic Inc.; Crossville (TN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

HRA Option

Flexible Spending Account

Basic Life Insurance

Voluntary Life Insurance Option

Long-Term Disability

Voluntary Short-Term Disability

Critical Illness Insurance

401(k) Plan Matching + Profit Sharing

Employee Assistance Program

Paid Time Off

Personal/Sick Time

Paid Holidays

Job summary

Campbell Clinic Inc. is seeking a Tier 1 PT Business Services Specialist to provide scheduling support and act as a liaison between patients and staff. The role focuses on accurate intake, insurance discussions, and smooth patient flow.

The position requires a High School Diploma or GED and prior experience in a physical therapy office is preferred. Strong computer literacy and teamwork are essential for daily operations.

Qualifications

• Customer service experience in a healthcare setting preferred.
• Must be computer literate with basic office software.
• High School Diploma or GED required.

Responsibilities

• Schedule PT appointments (in person, phone, or viaphone).
• Assist staff with appointment coordination and message handling.
• Greet visitors and determine service needs.

Skills

Customer service

Communication

Teamwork

Computer literacy

Education

High School Diploma or GED

Tools

Athena

Job description

Campbell Clinic Inc. is seeking a Tier 1 PT Business Services Specialist to provide scheduling support and act as a liaison between patients and staff. The role focuses on accurate intake, insurance discussions, and smooth patient flow.

The position requires a High School Diploma or GED and prior experience in a physical therapy office is preferred. Strong computer literacy and teamwork are essential for daily operations.