Business Services Specialist PT - Float

Campbell Clinic Inc.; Germantown, Northern (TN, KY); Hybrid; USD 19,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

401(k) plan matching

Paid time off

8 paid holidays

Job summary

Campbell Clinic Inc. in Germantown, TN is seeking a part-time Business Services Specialist Float to support patient scheduling and billing operations in the Physical Therapy department.

You will coordinate appointments (walk-in and by phone), manage the phone system, assist therapists, collect co-pays, enter charges, and verify insurance coverage to ensure smooth patient care.

This role requires a high school diploma, prior PT office experience preferred, and basic computer skills.

Qualifications

• High school diploma or GED required.
• Previous experience in a physical therapy office preferred.
• Must be computer literate with basic computer skills.

Responsibilities

• Schedule appointments for physical therapy (walk-in and by phone).
• Manage phone system and take messages for the Physical Therapist.
• Greet visitors and determine their needs and direct them accordingly.
• Enter patient intake forms and verify insurance coverage.
• Collect co-pays, co-insurance and other balances owed on account.
• Enter charges and reconcile payments; manage billing in Athena.
• Schedule follow-up appointments and cancel no-shows.
• Verify eligibility and patient benefits before appointments.
• Performs other tasks as assigned.

Skills

Customer service

Scheduling

Communication

Basic computer skills

Education

High School Diploma or GED

Tools

Athena

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Services Specialist PT - Float

Wolf River, Germantown, TN, US

13 days ago Requisition ID: 3364

POSITION SUMMARY

Provides excellent customer service related to scheduling patient care. Serves as an effective liaison for communication between patients and staff.

Essential Functions Statement(s)

• Schedules appointments related to physical therapy (walk-in and via phone)


• Manages phone system and assists Physical Therapist in taking messages


• Greets visitors and patients to determine their needs and directs them accordingly


• Administers and enters patient intake forms


• Communicates with patients regarding insurance coverage and financial responsibility


• Collects co-pay, co-insurance and other balances owed on account


• Prints billing slip for Physical Therapist to mark services performed


• Schedules follow-up appointments and cancels patient appointments due to no show


• Enters charges and reconciles payments


• Manages buckets in Athena and ensures that claims are in drop status at charge entry


• Maintains cash drawer for making changes and balances it daily


• Verifies that all billing slips are submitted at the end of the day


• Serves as a liaison between the Business Office and Physical Therapy to ensure eligibility and Patient benefits are obtained before patient appointment


• Performs others tasks as assigned

SKILLS & ABILITIES

Education:

High School Graduate or General Education Degree (GED): Required

Experience:

Previous experience in the operations of a physical therapy office is preferred.

Computer Skills:

Must be computer literate. Basic computer skills required.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance


• HRA Option


• Flexible Spending Account


• Basic Life Insurance


• Voluntary Life Insurance Option


• Long-Term Disability


• Voluntary Short-Term Disability


• Critical Illness Insurance


• 401(k) Plan Matching + Profit Sharing


• Employee Assistance Program


• Paid Time Off


• 8 Paid Holidays

Equal Opportunity Employer/Veterans/Disabled