Patient Services & Scheduling Specialist I

CommonSpirit Health; Arroyo Grande (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Dignity Health’s Pacific Central Coast Health Centers is seeking a Patient Services Professional to be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations.

You will handle phone inquiries, appointment scheduling, demographics, insurance verification, referrals, authorizations, pre-registrations, and other clerical tasks, maintaining confidentiality and professional communication across teams to support patient care.

Qualifications

• Prior customer related service experience.

Responsibilities

• Manage phone customer service and greet patients; provide central administrative support to clinic operations.
• Handle patient information including demographics and insurance verification; schedule appointments.
• Process referrals, authorizations, pre-registrations and other clerical tasks to support patient care.
• Adapt to clinic needs while maintaining confidentiality and data accuracy.
• Communicate professionally and coordinate with team to ensure smooth patient flow.

Skills

Customer service

Phone etiquette

Attention to detail

Communication

Organization

Job description

Dignity Health’s Pacific Central Coast Health Centers is seeking a Patient Services Professional to be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations.

You will handle phone inquiries, appointment scheduling, demographics, insurance verification, referrals, authorizations, pre-registrations, and other clerical tasks, maintaining confidentiality and professional communication across teams to support patient care.