Patient Access & Scheduling Specialist

Temple University Health System, Inc.; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Temple Health is seeking a Patient Service Representative to handle patient registration, scheduling and clerical support at Chestnut Hill Springfield Medical Assoc. You will verify insurance details, collect copays, process preauthorizations, and scan documents into the EMR system.

The role requires a high school diploma or GED and a focus on accurate data entry, courteous patient interaction, and strong teamwork across departments.

Qualifications

• Registration and scheduling experience.
• Verifying insurance information and preauthorization basics.
• Processing copays and payments; handling patient accounts.

Responsibilities

• Register patients and schedule appointments.
• Provide courteous customer service and clerical support.
• Verify and record insurance information; obtain preauthorizations as needed.
• Collect copays and outstanding balances; process payments.
• Scan documents into EMR and perform administrative tasks.
• Maintain friendly, helpful communication with patients, families and staff.

Skills

Patient registration

Scheduling appointments

Customer service

Clerical tasks

Insurance information

Preauthorization

Cash handling

Education

High School Diploma or GED

Job description

Temple Health is seeking a Patient Service Representative to handle patient registration, scheduling and clerical support at Chestnut Hill Springfield Medical Assoc. You will verify insurance details, collect copays, process preauthorizations, and scan documents into the EMR system.

The role requires a high school diploma or GED and a focus on accurate data entry, courteous patient interaction, and strong teamwork across departments.