Patient Services Specialist: Care Coordination & Scheduling

Cayugahealth; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support physicians and staff with clinical and clerical tasks, including checking in patients, updating demographics, collecting balances and co-pays, and coordinating lab tests or imaging. The role requires strong scheduling, time management, and computer skills (Medent EMR and Microsoft Office).

Onsite position at Cayuga Primary Care – Community Corners, with pay range $18.50 to $23.00 per hour; equal opportunity

Qualifications

• Schedule patient appointments; manage time efficiently.
• Demonstrate strong prioritization and communication skills.
• Proficient computer skills; experience with Medent EMR and MS Office.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Prioritization

Education

High school diploma or equivalent

College-level healthcare support training (preferred)

Tools

Medent

Microsoft Office

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support physicians and staff with clinical and clerical tasks, including checking in patients, updating demographics, collecting balances and co-pays, and coordinating lab tests or imaging. The role requires strong scheduling, time management, and computer skills (Medent EMR and Microsoft Office).

Onsite position at Cayuga Primary Care – Community Corners, with pay range $18.50 to $23.00 per hour; equal opportunity