Patient Services & Scheduling Specialist

RadNet, Inc.; Timonium (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

RadNet, Inc. in Timonium, MD is hiring a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate with back-office staff to ensure smooth care delivery.

You will handle phone duties, schedule appointments, provide patient directions, and safeguard PHI in a fast paced clinical setting. The role emphasizes professional, empathetic service to patients, families, and staff.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation completeness.
• Collect and log co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols; give directions as needed.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient health information and on site medications as per policy and law.
• Maintain patient privacy and handle cash and portals responsibly.
• Demonstrate professional behavior toward patients and coworkers.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. in Timonium, MD is hiring a Patient Service Representative to greet and register patients, verify insurance, collect payments, and coordinate with back-office staff to ensure smooth care delivery.

You will handle phone duties, schedule appointments, provide patient directions, and safeguard PHI in a fast paced clinical setting. The role emphasizes professional, empathetic service to patients, families, and staff.