Patient Services & Scheduling Specialist

GENESISCARE USA SERVICES LLC (S21 / XYW); Santa Rosa Beach (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

GENESISCARE USA SERVICES LLC in Santa Rosa Beach, Florida, is seeking a Patient Services Specialist to provide administrative and general support to staff, patients, and physicians. The role includes maintaining service expectations, responding to patient queries, and managing clinical appointments.

The ideal candidate possesses a High School Diploma and has experience in a medical-focused administrative environment. Strong organizational and communication skills are essential, along with knowledge of patient billing systems.

Qualifications

• Demonstrated ability in an administrative role within a busy, customer-focused environment.
• Proven experience working effectively independently and in a team environment.
• Knowledge of patient billing systems and related funding mechanisms.

Responsibilities

• Monitor and react to patient feedback.
• Answer and attend all telephone calls in a timely manner.
• Maintain integrity of patient records.

Skills

Strong organizational skills

Communication skills

Customer service

Ability to resolve urgent matters

Education

High School Diploma or equivalent

Tools

Microsoft Office software

Clinical administration systems

Job description

GENESISCARE USA SERVICES LLC in Santa Rosa Beach, Florida, is seeking a Patient Services Specialist to provide administrative and general support to staff, patients, and physicians. The role includes maintaining service expectations, responding to patient queries, and managing clinical appointments.

The ideal candidate possesses a High School Diploma and has experience in a medical-focused administrative environment. Strong organizational and communication skills are essential, along with knowledge of patient billing systems.