Patient Services & Clinic Coordinator

GENESISCARE USA SERVICES LLC (S21 / XYW); United States; On-site; USD 35,000 - 50,000; Full time

Job summary

GENESISCARE USA SERVICES LLC (S21 / XYW) is seeking a Patient Services Specialist to provide administrative and general support to staff, patients, and physicians. This role is essential in maintaining a high-quality administration service to ensure patient needs are met efficiently.

The ideal candidate will possess strong organizational and communication skills, alongside a High School Diploma. Candidates with prior medical administrative experience will be given preference. The position requires flexibility and may involve travel to other centers as needed.

Qualifications

• Demonstrated ability in an administrative role within a busy, customer-focused environment; medical experience preferred.
• Ability to handle and resolve urgent matters and time-critical medical appointments.
• Experience working effectively independently and as part of a team.

Responsibilities

• Ensure a high level of patient service, anticipating needs and maintaining expectations.
• Monitor and respond to customer service feedback.
• Schedule physician appointments considering availability.
• Assist with patient questions regarding billing and insurance payments.
• Maintain integrity of patient records.

Skills

Administrative support

Customer service

Organizational skills

Communication skills

Knowledge of patient billing systems

Education

High School Diploma or equivalent

Tools

Microsoft Office software

Job description

GENESISCARE USA SERVICES LLC (S21 / XYW) is seeking a Patient Services Specialist to provide administrative and general support to staff, patients, and physicians. This role is essential in maintaining a high-quality administration service to ensure patient needs are met efficiently.

The ideal candidate will possess strong organizational and communication skills, alongside a High School Diploma. Candidates with prior medical administrative experience will be given preference. The position requires flexibility and may involve travel to other centers as needed.