Patient Experience & Administrative Specialist

GENESISCARE USA SERVICES LLC (S21 / XYW); Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

GENESISCARE USA SERVICES LLC (S21 / XYW) is seeking a Patient Services Specialist in New York. This role involves providing administrative support, maintaining patient records, and ensuring high-quality service to patients and physicians.

The ideal candidate will have a High School Diploma, strong communication and organizational skills, and experience in a busy customer-focused environment. Knowledge of patient billing systems is a plus. Join us in delivering exceptional service!

Qualifications

• Demonstrated ability in a customer-focused environment, preferably medical.
• Ability to handle time-critical medical appointments.
• Proven experience working independently and in a team.

Responsibilities

• Maintain a high level of patient service and anticipate needs.
• Monitor patient feedback and direct patients appropriately.
• Answer telephone calls promptly and respond to queries.

Skills

Administrative skills

Customer service

Organizational skills

Communication skills

Knowledge of patient billing systems

Education

High School Diploma or equivalent

Tools

Microsoft Office

Clinical administration systems

Job description

GENESISCARE USA SERVICES LLC (S21 / XYW) is seeking a Patient Services Specialist in New York. This role involves providing administrative support, maintaining patient records, and ensuring high-quality service to patients and physicians.

The ideal candidate will have a High School Diploma, strong communication and organizational skills, and experience in a busy customer-focused environment. Knowledge of patient billing systems is a plus. Join us in delivering exceptional service!