Patient Services & Scheduling Specialist

UCLA Health; Santa Monica (CA); Vor Ort; USD 44.000 - 63.000; Vollzeit

Zusammenfassung

UCLA Health in Santa Monica, CA, is seeking an Administrative Assistant III to support patient scheduling, including appointments, surgeries, and tests. The role involves obtaining insurance authorizations, handling calls, and preparing documentation for physician clinics.

You will act as a liaison among patients, physicians, and UCLA departments, prepare reports, and assist with billing questions while maintaining accurate records in CareConnect.

Qualifikationen

• Answer phones and redirect callers to appropriate area.
• Schedule new and return appointments, ancillary testing and surgeries.
• Verify insurance coverage and obtain authorizations for tests and procedures.
• Prepare and forward documents to departments (FMLA, Disability, EDD, workers' comp).
• Explain charges to patients and assist with billing questions.
• Document communications in CareConnect and maintain patient records.

Aufgaben

• Schedule patient appointments, surgeries, and tests.
• Obtain insurance authorizations for procedures.
• Serve as liaison between patients, physicians, and UCLA departments.
• Prepare daily, weekly, and monthly reports as needed.
• Provide patient reception support and cash collection.

Jobbeschreibung

UCLA Health in Santa Monica, CA, is seeking an Administrative Assistant III to support patient scheduling, including appointments, surgeries, and tests. The role involves obtaining insurance authorizations, handling calls, and preparing documentation for physician clinics.

You will act as a liaison among patients, physicians, and UCLA departments, prepare reports, and assist with billing questions while maintaining accurate records in CareConnect.