Ambulatory Patient Services & Scheduling Specialist

Voluntary Protection Programs Participants' Association, Inc.; California, United States, Northern America, Americas; Ibrido; USD 44.000 - 63.000; Tempo pieno

Descrizione del lavoro

UCLA Health is seeking a Team Assistant to support patient flow from registration through discharge across 25+ specialties in the ambulatory network. You will collaborate with clinic teams to ensure smooth operations, process prior authorizations, referrals, and participate in scheduling for surgeries and physician clinics.

The role requires travel to UCLA Health locations, flexibility with shifts, and strong communication to serve diverse patient populations.

Competenze

• Ability to travel to various UCLA Health locations and be physically present at the job site.
• Ability to work various days/shifts and occasional weekends; days and hours may vary depending on assignments.
• Familiarity and knowledge of authorization process and managed care programs.
• Knowledge of medical terminology.
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to creatively integrate competing demands into a productive working environment.
• Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.

Mansioni

• Support patient flow from registration through discharge.
• Collaborate with clinic teams to ensure smooth operations and outstanding service.
• Process prior authorizations and referrals.
• Complete surgery scheduling tasks and assist in managing physicians' clinic appointments and surgery schedules.
• Gather necessary information for successful patient consultations.
• Provide coverage across multiple practices based on staffing needs.
• Adapt to changing assignments and locations as needed.

Conoscenze

Verbal communications

Medical terminology

Prior authorizations

Appointment scheduling

Interpersonal skills

Time management

Flexibility

Strumenti

CareConnect system

Descrizione del lavoro

UCLA Health is seeking a Team Assistant to support patient flow from registration through discharge across 25+ specialties in the ambulatory network. You will collaborate with clinic teams to ensure smooth operations, process prior authorizations, referrals, and participate in scheduling for surgeries and physician clinics.

The role requires travel to UCLA Health locations, flexibility with shifts, and strong communication to serve diverse patient populations.