Neurology Clinic Admin Specialist: Patient Care Scheduling

UCLA Health; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Santa Monica, CA is seeking an Administrative Assistant 3 to support the Neurology clinic with administrative duties and patient care coordination. You will manage scheduling across Neurology programs, verify insurance, and assist with complex care coordination while serving as a primary contact for patients and clinical teams.

The role emphasizes facilitating clinical workflows, responding to patient inquiries, coordinating referrals, and preparing medical documentation to ensure

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to establish and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Strong verbal communications to clearly convey complex problems in formal and informal settings.
• Ability to interact diplomatically with a patient population in varying health conditions.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Provide administrative and patient care support within the Neurology clinic.
• Manage patient scheduling across Neurology specialty programs.
• Coordinate insurance verification and patient information updates.
• Assist with complex care coordination needs and serve as a key contact for patients and clinicians.
• Support clinical workflows and respond to patient inquiries.
• Coordinate referrals and outside services; prepare medical documentation.

Skills

Prioritization

Relationship building

Problem solving

Verbal communication

Patient empathy

Clinic coverage

Tools

Hospital computer system

Job description

UCLA Health in Santa Monica, CA is seeking an Administrative Assistant 3 to support the Neurology clinic with administrative duties and patient care coordination. You will manage scheduling across Neurology programs, verify insurance, and assist with complex care coordination while serving as a primary contact for patients and clinical teams.

The role emphasizes facilitating clinical workflows, responding to patient inquiries, coordinating referrals, and preparing medical documentation to ensure