Patient Services & Scheduling Specialist

jeffersonhealth; Pennsylvania; On-site; USD 38,000 - 52,000; Full time

Job summary

Jefferson Health is seeking a Patient Services Associate II at Albert Einstein Medical Center in Elkins Park, PA. The role focuses on courteous processing of patient arrivals and departures, verifying insurance and demographics, and supporting smooth clinic flow.

The PSA II emphasizes delivering the Jefferson Experience through prompt, professional service and accurate pre-authorizations, while maintaining compliance with privacy and regulatory standards.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and visitors.
• Ability to multitask in a time-sensitive workload.
• Ability to process and interpret data.

Responsibilities

• Processes check in and/or check out, point of service activities and scheduling of patient appointments via EPIC.
• Obtains pre certifications and/or pre authorizations for procedures.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
• Other duties as requested or assigned.

Skills

Communication

Data interpretation

Multitasking

Patient service

Education

HS Diploma

Tools

EPIC

Job description

Jefferson Health is seeking a Patient Services Associate II at Albert Einstein Medical Center in Elkins Park, PA. The role focuses on courteous processing of patient arrivals and departures, verifying insurance and demographics, and supporting smooth clinic flow.

The PSA II emphasizes delivering the Jefferson Experience through prompt, professional service and accurate pre-authorizations, while maintaining compliance with privacy and regulatory standards.