Patient Services & Scheduling Specialist

Hoag Hospital Irvine; Newport Beach (CA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking a Front Office Assistant to support patient care activities through clerical duties and front office operations. The role ensures smooth patient flow, accurate charting, and timely communication with referring offices and staff.

The position involves greeting visitors, answering phones, collecting copays, and assisting with scheduling and paperwork. Knowledge of MS Office and medical terminology is preferred, with a strong emphasis on

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of medical front office or administrative experience required.
• Working knowledge of medical terminology preferred.
• Bachelor’s degree in healthcare-related field preferred.

Responsibilities

• Greet visitors and answer telephones while maintaining courteous service.
• Collect copays, manage cash drawer, and prepare deposits.
• Enter patient demographics and clinical information into the medical record.
• Coordinate patient scheduling, confirmations, cancellations, and rescheduling.
• Ensure charts have required paperwork before procedures and maintain confidentiality.

Skills

Microsoft Office Suite

Typing 35 WPM

Clerical experience

Medical terminology

Education

High School Diploma or equivalent

Bachelor’s degree in healthcare-related field preferred

Tools

Outlook

Word

Excel

Job description

Hoag Memorial Hospital Presbyterian is seeking a Front Office Assistant to support patient care activities through clerical duties and front office operations. The role ensures smooth patient flow, accurate charting, and timely communication with referring offices and staff.

The position involves greeting visitors, answering phones, collecting copays, and assisting with scheduling and paperwork. Knowledge of MS Office and medical terminology is preferred, with a strong emphasis on