Healthcare Front Desk & Scheduling Coordinator

Hoag Hospital Irvine; Huntington Beach (CA); Hybrid; USD 51,577,000 - 63,039,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Huntington Beach, CA seeks a Front Office Assistant to support patient care through clerical tasks, scheduling coordination, and front desk duties. The role requires strong organization, patient interaction, and familiarity with medical records and billing basics.

The position involves greeting visitors, collecting demographics, and ensuring accurate charting. It may involve working in multiple departments while maintaining patient confidentiality and

Qualifications

• High School Graduate or equivalent education and experience required
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel, required
• Clerical experience to include filing, calculator, and telephone skills required
• Typing skills of minimum 35 WPM required
• Minimum one (1) years’ medical front office or equivalent administrative experience required
• Working knowledge of medical terminology, anatomy required
• Two years' (2) medical front office experience preferred
• Experience within an acute healthcare system environment preferred
• Knowledge of healthcare database systems preferred
• Understanding of insurance procedures preferred
• Bachelor’s degree in healthcare-related field preferred

Responsibilities

• Greets visitors and answers telephones.
• Collects Copays, close the Cash Drawer and prepare Month End deposits.
• Collects initial demographic and clinical patient information and accurately enters into the medical record.
• Compiles and prepares charts.
• Assists with scheduling including confirmations, cancellations and rescheduling.
• Communicates schedule changes to all locations and staff.
• Uses department software to schedule, enter charges, scan documents, and enter patient information.
• Ensures chart has all required paperwork prior to procedures.
• Orders patient tests as directed by medical staff.

Skills

Microsoft Office Suite

Typing 35 WPM

Clerical experience

Medical terminology

Customer service

Education

High School Diploma

Bachelor’s degree in healthcare-related field (preferred)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Hoag Memorial Hospital Presbyterian in Huntington Beach, CA seeks a Front Office Assistant to support patient care through clerical tasks, scheduling coordination, and front desk duties. The role requires strong organization, patient interaction, and familiarity with medical records and billing basics.

The position involves greeting visitors, collecting demographics, and ensuring accurate charting. It may involve working in multiple departments while maintaining patient confidentiality and