Patient Scheduling & Front Desk Coordinator

Hoag Health System; Costa Mesa (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hoag Health System in Costa Mesa, CA is seeking a Front Office Assistant to perform clerical duties, answer phones, greet visitors, collect copays, and enter patient information into the medical record. This role supports patient flow and coordinates scheduling with departments and referring offices.

You will use MS Office and department software, maintain patient confidentiality, and assist clinical staff as needed. A high school diploma and prior front office experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1+ year of medical front office or administrative experience preferred.
• Typing speed of at least 35 WPM required.
• Proficient in Microsoft Office; familiarity with EHR systems.

Responsibilities

• Greet visitors and answer telephones in a courteous manner.
• Collect copays, close cash drawer, and prepare month-end deposits.
• Enter patient demographics and information into the medical record accurately.
• Coordinate and schedule patient appointments; confirm/cancel/reschedule as needed.
• Maintain patient confidentiality and support clinical staff as directed.

Skills

Typing 35 WPM

Clerical skills

Phone handling

Customer service

Education

High School Diploma or equivalent

Bachelor’s degree in healthcare-related field preferred

Medical front office experience preferred

Tools

Microsoft Office Suite

Medical office software

Electronic Health Records familiarity

Job description

Hoag Health System in Costa Mesa, CA is seeking a Front Office Assistant to perform clerical duties, answer phones, greet visitors, collect copays, and enter patient information into the medical record. This role supports patient flow and coordinates scheduling with departments and referring offices.

You will use MS Office and department software, maintain patient confidentiality, and assist clinical staff as needed. A high school diploma and prior front office experience are preferred.