MS Clinic Front Desk & Scheduling Specialist

Hoag Health System; Newport Beach (CA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Hoag Memorial Hospital Presbyterian in Newport Beach, CA seeks a Front Office Assistant to support patient care through clerical duties and strong front-office operations. You will greet visitors, answer phones, collect copays, enter demographics, and maintain accurate patient charts for scheduling and procedures.

The role emphasizes confidentiality, prompt communication, and use of department software to manage charges and documents.

Qualifikationen

• High School graduate or equivalent required.
• Experience with Microsoft Office Suite (Outlook, Word, Excel) required.
• Clerical experience including filing, calculator, and telephone skills required.
• Typing speed minimum 35 WPM required.
• Minimum one year of medical front office or equivalent administrative experience required.
• Working knowledge of medical terminology and anatomy required.
• Two years of medical front office experience preferred.
• Experience in acute healthcare system preferred.
• Healthcare database systems knowledge preferred.
• Understanding of insurance procedures preferred.
• Bachelor’s degree in healthcare-related field preferred.

Aufgaben

• Greet visitors, answer phones, and assist patients and families.
• Collect copays, close cash drawer, and prepare month-end deposits.
• Collect initial patient demographics and enter into medical record.
• Prepare charts and assist with scheduling, confirmations, cancellations, and rescheduling.
• Maintain patient confidentiality and support QA processes.
• Order patient tests as directed by medical staff.

Kenntnisse

Typing 35 WPM

Medical terminology knowledge

Front office/clerical experience

Cash handling (copays, deposits)

Scheduling software

Ausbildung

High School diploma

Bachelor's degree in healthcare-related field (preferred)

Tools

Microsoft Office Suite

Jobbeschreibung

Hoag Memorial Hospital Presbyterian in Newport Beach, CA seeks a Front Office Assistant to support patient care through clerical duties and strong front-office operations. You will greet visitors, answer phones, collect copays, enter demographics, and maintain accurate patient charts for scheduling and procedures.

The role emphasizes confidentiality, prompt communication, and use of department software to manage charges and documents.