Patient Services & Scheduling Specialist

Atlantic Health System; Morristown (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Atlantic Health System in Morristown, NJ seeks a front desk administrative assistant to support daily patient flow and scheduling. You will manage phones, greet patients, and enter demographic data while verifying insurance coverage and collecting co-pays. Proficiency with EMR and basic Microsoft Office is beneficial.

The role emphasizes accurate data entry, cash handling, and coordinating referrals and authorizations to ensure smooth operations in a busy physician practice.

Qualifications

• High School Diploma or equivalent required.
• Prior admin or scheduling experience in a physician practice preferred.
• Knowledge of computerized scheduling and EMR systems a plus.

Responsibilities

• Manages phones and greets patients.
• Schedules and confirms appointments.
• Enters demographics and patient information.
• Verifies insurance coverage, collects co-pays, and balances cash.
• Maintains schedule in EMR and handles pre-authorizations/referrals.
• Processes medical records releases and related duties.

Skills

Verbal communication

Written communication

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

EMR system

Microsoft Office

Job description

Atlantic Health System in Morristown, NJ seeks a front desk administrative assistant to support daily patient flow and scheduling. You will manage phones, greet patients, and enter demographic data while verifying insurance coverage and collecting co-pays. Proficiency with EMR and basic Microsoft Office is beneficial.

The role emphasizes accurate data entry, cash handling, and coordinating referrals and authorizations to ensure smooth operations in a busy physician practice.