Medical Office Front Desk & Billing Associate

Atlantic Health System; Summit (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Prescription

Life & AD&D Insurance

403(b) Retirement Plan with employer 1

PTO & Paid Sick Leave

Tuition Assistance

Parental Leave

On-site Childcare

Employee Well-Being Rewards

Job summary

Atlantic Health System is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day administrative support, handle scheduling, billing assistance, coding, and patient communications across front and back-office tasks in our NJ locations.

This role emphasizes high-quality customer service, HIPAA compliance, accurate record keeping, insurance verification, and collaboration with physicians and nursing staff to ensure efficient patient flow and a positive care experience.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred in Medical Office Management, Business, or related field.
• Three years of experience in a medical office environment preferred.
• Two years of administrative experience preferred.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Updates and maintains patients' health records.
• Verifies insurance coverage and assists billing with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Contacts patients regarding appointments and billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Works with highest confidentiality and abides by HIPAA compliance.

Education

High School Diploma or equivalent

Associates degree in Medical Office Management, Business, or related field

3 year of experience in a medical office environment

2 years’ administrative experience

Job description

Atlantic Health System is seeking a Medical Office Associate (Front Desk Receptionist) to provide day-to-day administrative support, handle scheduling, billing assistance, coding, and patient communications across front and back-office tasks in our NJ locations.

This role emphasizes high-quality customer service, HIPAA compliance, accurate record keeping, insurance verification, and collaboration with physicians and nursing staff to ensure efficient patient flow and a positive care experience.