Patient Services & Scheduling Specialist

Children's National Hospital; Maryland; On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous paid time off

401(k) plan

Tuition assistance

Commuter benefits

Job summary

Children's National Hospital in Rockville, MD is seeking a Clinic Operations Representative to provide patient services and administrative support in a busy clinic. You will verify demographics, assist with scheduling, and coordinate billing tasks with clinicians and staff.

The role involves processing registrations, validating insurance, collecting payments, and maintaining accurate records. Opportunities for advancement exist; strong benefits accompany this position.

Qualifications

• High school diploma or GED required.
• Minimum 1 year experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening.
• Broad clinic knowledge and strong customer service required.
• Typing speed at least 35 words per minute.

Responsibilities

• Schedule and register patients, collect and verify demographics and insurance information.
• Verify insurance eligibility and obtain authorizations when needed.
• Collect co-pays, deposits and payments; support billing preparation and follow-up.
• Answer phones, manage e-mail and portal requests; maintain office files.
• Greet patients/parents and ensure accurate documentation for visits.

Skills

Clinic knowledge

Customer service

Computer literacy

Microsoft Office

Typing 35 wpm

Ambulatory training

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Children's National Hospital in Rockville, MD is seeking a Clinic Operations Representative to provide patient services and administrative support in a busy clinic. You will verify demographics, assist with scheduling, and coordinate billing tasks with clinicians and staff.

The role involves processing registrations, validating insurance, collecting payments, and maintaining accurate records. Opportunities for advancement exist; strong benefits accompany this position.