Patient Services & Scheduling Specialist

SolutionHealth; Manchester (NH); On-site; USD 33,000 - 42,000; Full time

Job summary

SolutionHealth is seeking a Front Desk Clerk to be the first point of contact for patients, handling greeting and registration, phone inquiries, scheduling, and basic billing tasks. The role includes entering patient charges and demographics and retrieving medical records as needed.

The position supports efficient daily operations and coordination with clinical staff, requiring strong organizational skills and attention to detail to ensure a positive patient experience.

Qualifications

• Experience in medical office front desk or clinic reception preferred.
• Proficiency with basic office software and patient data entry.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Schedules referrals and appointments with specialists, hospital testing, and labs.
• Completes prior authorization of testing per insurance requirements.
• Collects payments and posts charges to patient accounts; schedules follow-up visits.
• Maintains providers' schedules and confirms daily appointments.
• Suggests improvements to registration efficiency and patient care processes.

Skills

Front desk operations

Patient registration

Scheduling

Customer service

Job description

SolutionHealth is seeking a Front Desk Clerk to be the first point of contact for patients, handling greeting and registration, phone inquiries, scheduling, and basic billing tasks. The role includes entering patient charges and demographics and retrieving medical records as needed.

The position supports efficient daily operations and coordination with clinical staff, requiring strong organizational skills and attention to detail to ensure a positive patient experience.