Patient Care Front Desk Specialist

1st Choice Healthcare, Inc.; Pocahontas (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

1st Choice Healthcare, Inc. seeks a Patient Service Specialist to support the care team with clerical tasks for patient visits. You will greet patients, process check-in/out, collect fees, and verify patient and insurance details in the EHR.

You will handle phone calls, messages, and appointment scheduling to ensure smooth workflow. This role emphasizes professionalism, confidentiality, and accuracy in fast-paced environments while contributing to patient-centered care and preventive guidance

Qualifications

• Healthcare or customer service experience preferred.
• Experience with electronic medical records systems.
• Ability to multitask in a fast-paced environment.
• Maintain professionalism and confidentiality at all times.

Responsibilities

• Greet patients and check them in and out.
• Collect fees and ensure accurate patient and insurance information in the EHR.
• Answer phones, take messages, and schedule appointments.
• Attendance is an essential job function.

Skills

Customer Service

Communication Skills

Multitasking

Confidentiality

Education

High school diploma

Tools

EMR software

Job description

1st Choice Healthcare, Inc. seeks a Patient Service Specialist to support the care team with clerical tasks for patient visits. You will greet patients, process check-in/out, collect fees, and verify patient and insurance details in the EHR.

You will handle phone calls, messages, and appointment scheduling to ensure smooth workflow. This role emphasizes professionalism, confidentiality, and accuracy in fast-paced environments while contributing to patient-centered care and preventive guidance