Patient Services & Scheduling Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Lebanon (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a friendly front desk teammate to greet patients and visitors, schedule appointments, handle calls, and assist physicians and clinic staff with clerical tasks. A strong, patient-focused approach is essential.

The role emphasizes data entry, accuracy, privacy compliance, and reliable, detail-oriented work in a fast-paced healthcare environment. Mercy offers competitive benefits and a collaborative team where your contributions matter, with opportunities to grow within a

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office preferred.
• Strong communication and computer skills essential.

Responsibilities

• Greet, instruct, direct and schedule patients and visitors.
• Manage calls, set appointments, and dispatch messages.
• Maintain patient records and ensure accuracy and confidentiality.
• Support physicians and clinic staff with clerical tasks.

Skills

Verbal and written communication

Basic computer skills

Customer service

Attention to detail

Confidentiality and privacy

Adaptability under pressure

Front Desk Training

Education

High school diploma or equivalent

Job description

Mercy is seeking a friendly front desk teammate to greet patients and visitors, schedule appointments, handle calls, and assist physicians and clinic staff with clerical tasks. A strong, patient-focused approach is essential.

The role emphasizes data entry, accuracy, privacy compliance, and reliable, detail-oriented work in a fast-paced healthcare environment. Mercy offers competitive benefits and a collaborative team where your contributions matter, with opportunities to grow within a