Patient Services & Scheduling Specialist

Talentify; Lawrenceville (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

Prism Vision Group is seeking a Patient Service Representative for the NJRetina location in Lawrenceville, NJ. The role handles inbound/outbound patient interactions, scheduling, and revenue cycle tasks to ensure smooth clinic flow.

Primary duties include registration, insurance verification, patient education on policies, and offering upfront financial counseling. Travel to other locations may be required based on business needs.

Qualifications

• 2+ years of experience in a patient-facing healthcare function or other customer service function preferred.
• Excellent verbal and written communications in English; bilingual a plus.
• Knowledge of HIPAA and patient privacy requirements.

Responsibilities

• Schedule and complete full registration for patients requesting appointments with attention to policies and accuracy.
• Perform pre-registration and verify demographic and insurance information.
• Verify insurance, benefits and referral information; validate patient identity and coverage.

Skills

Communication

Customer service

Problem solving

Cash handling

Interpersonal skills

Teamwork

HIPAA compliance

Computer literacy

MS Office

Bilingual

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EHR systems

Job description

Prism Vision Group is seeking a Patient Service Representative for the NJRetina location in Lawrenceville, NJ. The role handles inbound/outbound patient interactions, scheduling, and revenue cycle tasks to ensure smooth clinic flow.

Primary duties include registration, insurance verification, patient education on policies, and offering upfront financial counseling. Travel to other locations may be required based on business needs.