Patient Services Specialist — Onsite Care & Scheduling

Talentify; Langhorne (Bucks County); On-site; USD 25,000 - 43,000; Full time

Job summary

Delaware Valley Retina Associates in Langhorne, PA, part of Prism Vision Group, is seeking a Patient Service Representative for onsite duties. The role entails scheduling, registration, and revenue cycle tasks with emphasis on patient care and HIPAA compliance.

Responsibilities include pre-registration, insurance verification, and providing financial counseling at check-in. Travel to other Prism locations may be required based on business needs.

Qualifications

• Minimum 2+ years in a patient-facing healthcare function or related customer service role.
• Excellent verbal and written communication skills in English; bilingual a plus.

Responsibilities

• Register patients for appointments and complete registration accurately.
• Perform pre-registration and verify demographic and insurance information.
• Verify benefits and insurance referrals; collect patient payments per policy.
• Ensure HIPAA compliance and protect patient privacy.
• Coordinate patient flow and provide financial counseling at check-in, including payment plans.

Skills

Customer service

English proficiency

Education

GED or High School Diploma

Tools

Microsoft Office Suite

Job description

Delaware Valley Retina Associates in Langhorne, PA, part of Prism Vision Group, is seeking a Patient Service Representative for onsite duties. The role entails scheduling, registration, and revenue cycle tasks with emphasis on patient care and HIPAA compliance.

Responsibilities include pre-registration, insurance verification, and providing financial counseling at check-in. Travel to other Prism locations may be required based on business needs.