Patient Access & Scheduling Specialist

US Oncology Inc.; Freehold (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

Prism Vision Group's Ambulatory Surgery Center in Freehold, NJ is seeking a Patient Service Representative (PSR) to handle inbound/outbound calls, scheduling, registration, and HIPAA‑compliant patient interactions. Responsibilities include pre‑registration, insurance verification, benefits checks, collecting payments, and coordinating access through the care pathway.

The role requires 2+ years in patient‑facing healthcare or customer service, strong English communication, and proficiency with

Qualifications

• Education: High School Graduate or GED.
• 2+ years in a patient-facing healthcare or customer service role.
• Strong English communication and interpersonal skills.

Responsibilities

• Schedule and complete patient registrations for appointments with attention to policy and accuracy.
• Perform pre-registration and ensure demographic and insurance information is up to date.
• Verify insurance, benefits, and referrals; collect ID and validate coverage.
• Explain payment policies and provide upfront financial counseling.
• Protect patient privacy per HIPAA and facilitate smooth patient flow.
• Train others and maintain compliance with company policies.

Skills

Patient service

Communication

Multitasking

Financial counseling

HIPAA compliance

Microsoft Office

Education

GED

Tools

Microsoft Office Suite

Job description

Prism Vision Group's Ambulatory Surgery Center in Freehold, NJ is seeking a Patient Service Representative (PSR) to handle inbound/outbound calls, scheduling, registration, and HIPAA‑compliant patient interactions. Responsibilities include pre‑registration, insurance verification, benefits checks, collecting payments, and coordinating access through the care pathway.

The role requires 2+ years in patient‑facing healthcare or customer service, strong English communication, and proficiency with