Patient Services & Scheduling Specialist

Cayuga Medical Center; Ithaca (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Services Representative for Cayuga Primary Care Ithaca Mall in Ithaca, NY. The role supports physicians and staff with clinical and clerical tasks, focusing on patient check-in and coordination of administrative duties.

The position requires a high school diploma (or equivalent) and involves onsite work with regular patient interaction, scheduling, and basic EMR use (Medent). Competitive pay and benefits are offered.

Qualifications

• Schedule patient appointments.
• Good time management and prioritization skills.
• Good computer skills—Medent and Microsoft Office are utilized.
• High school diploma or equivalent.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Computer skills Medent & MS Office

Education

High school diploma or equivalent

Job description

Cayuga Health is seeking a Patient Services Representative for Cayuga Primary Care Ithaca Mall in Ithaca, NY. The role supports physicians and staff with clinical and clerical tasks, focusing on patient check-in and coordination of administrative duties.

The position requires a high school diploma (or equivalent) and involves onsite work with regular patient interaction, scheduling, and basic EMR use (Medent). Competitive pay and benefits are offered.