Patient Services & Scheduling Specialist

Optum; Indianapolis (IN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

Life & AD&D Insurance

Short-term & Long-term disability

401(k)

Education reimbursement

Employee discounts

Employee referral bonus

Voluntary benefits

Job summary

Optum in Indianapolis, IN is seeking a Patient Services Representative for a full-time, 40-hour work week. You will greet patients, assist with intake, collect payments, and help manage appointments in a collaborative office setting.

The role involves handling cashier duties, processing walk-ins, and maintaining medical records while ensuring timely documentation and communication. This position offers competitive pay and benefits within a supportive team environment.

Qualifications

• High School Diploma or GED required.
• 1+ year of healthcare experience required.

Responsibilities

• Greet patients as they arrive and manage wait time.
• Assist patients with intake processes including copying required documents.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits according to company policies.
• Process walk-in patients and visitors.
• Schedule and reschedule appointments.
• Manage medical records (files/scans; prepare for schedule).
• Ensure all correspondence is scanned and filed in a timely manner.

Skills

Healthcare experience

Education

High School Diploma/GED

Tools

EPIC

Job description

Optum in Indianapolis, IN is seeking a Patient Services Representative for a full-time, 40-hour work week. You will greet patients, assist with intake, collect payments, and help manage appointments in a collaborative office setting.

The role involves handling cashier duties, processing walk-ins, and maintaining medical records while ensuring timely documentation and communication. This position offers competitive pay and benefits within a supportive team environment.