Patient Services & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to handle patient check-in/out and scheduling, ensuring a smooth visit experience. The role supports timely claims submission and may handle registration and other revenue cycle tasks.

Qualified candidates will have a High School diploma, at least one year of healthcare experience, and strong customer service and communication skills. Proficiency with EMR systems and basic computer skills are preferred.

Qualifications

• Demonstrates ability to perform patient check-in/out and scheduling.
• Ability to communicate with patients, physicians, and staff with a customer-service mindset.
• Familiarity with medical terminology and basic computer systems is required.

Responsibilities

• Perform patient check-in and check-out functions.
• Schedule and register appointments and manage data entry for financial clearance.
• Support revenue cycle tasks and identify issues affecting patient visits.

Skills

Customer service

Communication

Scheduling

English proficiency

Problem solving

Medical terminology

Basic computer skills

EMR software

Education

High School diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to handle patient check-in/out and scheduling, ensuring a smooth visit experience. The role supports timely claims submission and may handle registration and other revenue cycle tasks.

Qualified candidates will have a High School diploma, at least one year of healthcare experience, and strong customer service and communication skills. Proficiency with EMR systems and basic computer skills are preferred.