Patient Experience & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to manage patient check-in/check-out and schedule appointments, ensuring a smooth visit experience.

The role supports timely claims submission and may assist with registration and revenue cycle tasks. Strong communication and customer service skills are essential in a fast-paced clinical setting within a respected health system.

Qualifications

• High School diploma or equivalent required.
• One year of healthcare or related experience preferred.
• Strong customer service and communication skills.
• Ability to use basic computer applications and EMR.
• Knowledge of basic medical terminology.

Responsibilities

• Perform patient check-in and check-out functions.
• Schedule appointments to facilitate patient visits.
• Assist with registration and revenue cycle activities as needed.
• Support general operations and patient service tasks within the department.

Skills

Customer service

Scheduling

English proficiency

Basic computer skills

EMR knowledge

Medical terminology

Problem solving

Education

High School diploma or equivalent

Tools

EMR software

Word processing

Job description

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to manage patient check-in/check-out and schedule appointments, ensuring a smooth visit experience.

The role supports timely claims submission and may assist with registration and revenue cycle tasks. Strong communication and customer service skills are essential in a fast-paced clinical setting within a respected health system.